Effective Date: 16/10/2025
At Solanki Mart, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and store your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process:
- Personal details: Name, address, email, and phone number (for order fulfilment and delivery).
- Payment details: Processed securely via third-party payment gateways (we never store your card or bank details).
- Account information: Login details if you create an account.
- Website usage data: IP address, device information, and browsing behaviour (to improve site performance).
- Cookies: Small files to enhance your experience. You can manage cookie preferences in your browser.
How We Use Your Data
We use your data to:
- Process and deliver your orders
- Send updates, receipts, or shipping confirmations
- Provide customer support and handle returns
- Improve our products, services, and website
- Send optional marketing emails (only if you consent)
We process your data lawfully under the basis of contract, legitimate interest, or consent.
Data Sharing
We only share data with trusted service providers such as:
- Courier and logistics partners (for delivery)
- Payment gateways (for secure transactions)
- IT and analytics providers (to operate our website)
We never sell or rent your personal data.
Data Retention
We keep your information only as long as necessary to fulfil your order, meet legal obligations, or resolve disputes.
Your Rights (UK GDPR)
You have the right to:
- Access your data (Subject Access Request)
- Correct or update inaccurate data
- Request deletion (“right to be forgotten”)
- Withdraw consent for marketing
- Complain to the Information Commissioner’s Office (ICO) if you believe your rights are violated
To exercise your rights, contact SolankiMart@Yahoo.com
Data Security
We use SSL encryption, firewalls, and secure payment processors to keep your data safe.
Contact
📞 +44 7440291761